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  • 7 Steps to Small Business Marketing Success – Episode 1

    7 Steps to Small Business Marketing Success – Episode 1 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode   Overview Most small business owners blame their marketing when growth stalls. They hire a new agency, rebuild the website, launch another campaign — and six months later, nothing has changed. In this solo episode, John Jantsch makes the case that the real problem lives upstream of tactics: it lives with […]

    7 Steps to Small Business Marketing Success – Episode 4 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Every founder I talk to is excited about AI content tools. Most of them should be a little nervous. The market is being flooded with content that reads fine and means nothing, and when you add to that pile, you do not rise above it. You disappear into it. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch makes the case that more content is the fastest way to become less visible, and that the fix is not volume. It is content built to do a specific job.

    The episode lays out a practical content strategy for small business owners who are tired of publishing for the sake of publishing. John walks through three principles: picking content pillars anchored on your ideal client’s problems, organizing everything under hub pages that signal authority to both buyers and AI, and repurposing authoritative founder content rather than mass-producing generic posts. He also names the ingredient most businesses skip entirely: a point of view.

    This one is for small business owners, marketers, agencies, and consultants who want their content to compound over years instead of evaporating in a week. If you have ever written a blog post because the topic seemed interesting that week, this episode will change how you plan everything that comes next.

    Guest Bio

    John Jantsch is the founder of Duct Tape Marketing and the host of the Duct Tape Marketing Podcast. He is a marketing consultant, speaker, and author known for turning marketing strategy into a practical system small businesses can actually run. His books include Duct Tape Marketing, The Referral Engine, Duct Tape Selling, and The Ultimate Marketing Engine, the source of the 7 Steps framework featured in this series. Through Strategy First™ and the Marketing Operating System, John and his network of certified consultants help founders install strategy before tactics and build marketing that compounds over time. He works with business owners through fractional CMO engagements and shares field-tested, no-hype advice with the podcast audience each week.

    Key Takeaways

    • More content is not the answer. AI has flooded the market with readable but forgettable material, and adding to it buries your brand instead of building it.
    • Content should do a job. If a piece cannot tie back to a clear pillar, you should not be producing it.
    • Pick three content pillars at most, anchored on your ideal client’s problems or buyer segments. Three gives you range without dilution.
    • Use the three-year test: if you would be bored with a topic in six months, it is a theme, not a pillar. Pillars are what you intend to own years from now.
    • Organize content under hub pages. One page per pillar where your proof, case studies, and expertise live together, so both search engines and buyers see real authority.
    • Hub pages serve your sales team too. They give you a credible place to send prospects who need the full picture on a topic.
    • Repurpose authoritative content. An hour of focused founder conversation can become 50 to 100 pieces of content in the founder’s real voice.
    • This is the best use of AI for content. Not to write the generic stuff, but to stretch the good stuff once you have captured it.
    • The missing ingredient is a point of view. AI returns the opinion of the collective mass. It cannot give you the thing only you believe.
    • A point of view does not have to be controversial. It just has to be different, and most founders already hold one they are simply not surfacing.

    Great Moments

    • [00:01] John kicks off episode four of the seven-part solo series and frames the core idea: why more content is making you less visible.
    • [02:26] The first principle, picking pillars, and why your content needs to compound around your ideal client’s problems.
    • [04:49] The three-year test for separating a real pillar from a passing theme, plus how hub pages organize it all.
    • [07:12] The repurposing principle, including how an hour with a founder becomes 50 to 100 pieces of authoritative content.
    • [09:24] The missing ingredient most businesses skip: developing a genuine point of view in a sea of AI sameness.
    • [11:44] Your next steps and where to get the full Seven Steps ebook.

    Memorable Quotes

    • “Adding to that pile doesn’t help you. It buries you.”
    • “If you’re bored with a topic in six months, it’s not a pillar. It’s a theme.”
    • “Every piece of content should point to one of those pillars. If you can’t tie it to one, you shouldn’t be doing it.”
    • “AI doesn’t develop points of view. It develops the point of view of the collective mass.”
    • “It doesn’t have to be controversial. It just has to be different.”

    Resources

    • The Seven Steps to Small Business Marketing Success ebook (under five dollars): dtm.world/sevensteps
    • Talk to a Duct Tape Marketing advisor: ducttapemarketing.com/consultation

    John Jantsch (00:01.838)

    Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch, and again, another solo show. No guest today. I’m doing the seven steps to small business marketing success. So if you haven’t caught the past, I think I’m on episode four here. If you haven’t caught the past three, go check them out at Duct Tape Marketing. but this is a series of seven podcasts. This is number four. Why more content is making you less visible? How’s that for a topic?

    So here’s the AI content trap. most founders I talk to are really excited about AI content tools and frankly they should be nervous. and that is because the market is being flooded with generic, readable but forgettable content like crazy. and I think adding that pile doesn’t help you, it kind of buries you. So

    He here’s the problem, and this and this has been the problem all along. Content or I’m AI didn’t necessarily change this, it just made it worse in a lot of ways. most content that small business owners have produced, somebody convinced them to write a blog post every week. but it it’s just kind of the idea of the week. It has no spine, there’s no thought behind it. maybe the topic seemed interesting that week, but two years down the road later, it actually serves zero purpose. So

    The thing about AI is it makes it easier to publish a lot of content, but that doesn’t really fix this problem. It just amplifies the problem that the content was not that valuable or useful anyway. and I think that customers, prospects are definitely going to, they already are, recognizing AI content and and ignoring it, tuning it out completely. and and in s to some degree, that’s actually hurting.

    the brand when they see that that’s what you’re producing, that’s all you’re producing. So there are three principles when it comes to really content. less is more content, or at least the right content, I guess is probably a better way. I’m not necessarily saying you don’t need content. I’m saying you need content to do a job and a very specific job. and that requires a couple principles. number one is picking pillars. So you want your content to actually

    John Jantsch (02:26.158)

    compound. and you want it to be around some things that make total sense to you. If you if you’re an architect and you do residential work, you do hospitality work and you do commercial work, you want to actually start thinking in terms of what would what would be pillars of kind those three types of work that you do, those three types of use cases, those three types of probably buyers.

    what would be the pillars that would actually drive those folks or or at least let those folks to understand you better? and and start developing topics around a collection of pillars as opposed to as opposed to just, hey, I’ll write about this this week because it seems interesting, or because I can get a lot of engagement in social media over it because it’s a hot topic. I I think.

    again, there may be a case for that if you’ve got lots and lots of extra time, but you really want your content to do a job. So you want to pick three pillars at most, that that are really going to be anchored on your ideal client, or at least I should say your ideal client’s problems. and every single one, every single piece of content should point to one of those. If you can’t make it, if you can’t tie it or have an angle that ties it to one of those, you shouldn’t be doing it.

    This is a discipline, quite frankly, because especially a lot of organizations that just tell junior marketers to create content without giving them those pillars. That’s one of the best things you can do. If you have people in your organization producing content or an agency producing content for you, you should develop strategically as the founder, as the owner, you should develop what those three pillars are. and and again, that’s a discipline that maybe starts with the founder sometimes, because

    Sometimes the founder wants to write about the cool topic or the thing that hit them that that that week. if you’re bored with a topic, you can use this as a three-year test, I’ll call this. If you’re bored with a topic in six months, it’s not a pillar. It’s a theme. Pillars are really what you’re still the authority on, or what you’re driving to be the authority on two, three, four years from now. Now you won’t always get that right.

    John Jantsch (04:49.748)

    but it’s sure it certainly should make sense to say, yeah, long term, this is going to be important for my ideal client and the problems they’re trying to solve. And I think I think three is the sweet spot because it allows you to have a lot of range. it allows you to be seen as an authority, but it’s a it doesn’t get diluted. I mean, it forces you to make decisions about your content. All right, so that’s the starting point, having that frame, those three pillars. next is.

    And I’ve I’ve talked, I’ve written about this for years, but I talked about it in the last episode as well. You then want to organize that content under hub pages. so every one of your pillars gets a page that you’re going to then start building more and more content on. So as you as you pick a theme or you pick a topic that goes or a subtopic that goes under one of those pillars, you start organizing them as pages. hub pages

    Have so many uses. First off, it’s the way to organize your content so that the search engines, AI understands that this is a broad topic, that you have with lots of authority, that there’s lots of information here, that your expertise, that you have actually put your client case studies and real proof into this entire topic, which has a ton of value just from being foundable. Foundable? Findable. There we go.

    but it also don’t forget, human beings want to consume this content as well. Think about your sales team if you have one. These hub pages, excuse me, these hub pages really allow your sales team to be able to say, if you are, you know, thinking about buying a business and you need to understand what the tax implications of buying that business are, here’s the entire topic around that that we have written on. So it allows

    folks to to actually allows you to share and and you know have really a useful tool or or home that you can send people to that that demonstrates that you’re a real expert. And here’s the real beauty of and this is really kind of third third principle, which is repurposing. Once you have these pillars, once you build these pages,

    John Jantsch (07:12.182)

    Or once you start to build these hub pages, quite frankly, you don’t have to wait till they’re done. Once you start producing content that is focused and and and has a purpose around these pillars, then you can actually start leveraging every piece of that. in fact, we we actually what we will often do is we will work with a founder and we will just sit with them for an hour, maybe a couple of times.

    and just ask them questions, let them talk about their products, their services, the problems, actual customer case studies, really develop a point of view about and a voice about what they do. and we’re actually to able to take that video transcript and turn it into 50 to 100 pieces of content, including social media posts, over a period of time. And and it’s really the easiest way today to leverage.

    authoritative expertise, human content in the voice of the founder or the voice of of the technical expert that’s going to talk about something that your business does. And and frankly, AI can’t do that. and that that’s really the beauty of then using these AI tools is once we have that authoritative content, we can actually easily use the AI tools then to repurpose that content. And I think that that’s really the

    that’s really one of the best uses, quite frankly, of AI when it comes to content. So the the the next thing I want to talk about is that’s really the foundation structure, right? You’ve got the the pillar pages or the pillar topics, I’m sorry, the hub pages for each of those pillar topics.

    and then the the mechanism to repurpose a lot of that content. That’s what we have to do today to make sure that we’re putting it in places like LinkedIn and Reddit and all the places that that are that that are gonna send authority signals, you know, back about our content and about our business to the AI tools. But the missing ingredient for most businesses is a point of view.

    John Jantsch (09:24.566)

    So we’re thinking in terms of this content that is certainly AI driven in a lot of cases, it’s very generic, it’s very balanced, it’s very readable, it’s a collection of what everybody else wrote. And frankly, it’s forgettable because there’s nothing that makes somebody stand up and say, Yeah, that’s different. Why isn’t anybody else in our industry saying that? Everybody else is saying the same thing. Or why are we actually doing this the same way that we’ve always done it?

    How can we develop a point of view in our writing that that actually demonstrates that that we have some unique thinking? AI doesn’t develop points of view very often. It develop, well, it develops the point of view of the collective mass, right? And so if you can actually think in terms of of you know, think in think in terms of of those people that, and I’m not suggesting this, but think in terms of those people that write very polarizing stuff. I mean, I

    You know, a lot of the stuff that’s gone on in politics of late, you know, is really people recognizing that writing something very polarizing repels a lot of people, but it also attracts a certain people who re are very attracted to that point of view. And I’m not suggesting that. I’m just saying use that as an example. That if you can develop a point of view about a position, something the customer hasn’t heard before, something that no one else in the industry is saying, it doesn’t have to be that controversial.

    It just has to be different. And I will say that that asking the right questions of AI can actually help you start to develop some of that point of view. you don’t necessarily have to lock yourself in a room and think, how can I, you know, what what’s different? Looking at the average, having a conversation with an AI tool about what everybody in your industry is typically doing. I mean, literally asking you questions like, you know, what is a

    what is a generally accepted best practice in our industry that no one is actually pushing back on? things like that can actually then start surface some of the ideas or at least surface some of your thinking about actually putting a point of view into your writing. So here’s your here here are your next steps. I want you today to think about three content pillars.

    John Jantsch (11:44.13)

    That would make total sense for your ideal client that would address either segments or problems that your ideal clients are actually having. and then think in terms of and again, you can use it, AI tools are great for research to get your thinking going. But you know, plug those thoughts, those themes in or those pillars in and start asking and about questions about what would be all the subtopics, what would be a way to write the ultimate guide to this

    particular pillar topic and you’ll start to get some ideas. Hopefully you’ll dismiss some of them. Hopefully you’ll add to them. Hopefully you’ll think about this idea of a point of view that you can bring to each of those topics that others aren’t saying. And and a lot of times that point of view exists. You just believe it and believe that your customers will appreciate it and understand it and know it when they see it. and you’re not actually surfacing it. And that’s a real key difference. So

    this today’s podcast was really built on this new ebook that I produced called The Seven Steps to Small Business Marketing Success. You can pick it up for less than five dollars at dtm.world slash seven steps. If any of this is resonating, go get the whole thing. If you actually want to talk to one of our advisors about how we do some of the things I’m talking about today and we could do for a business like yours, it’s just duct tapemarketing.com/slash consultation. So

    Thanks for tuning in and hopefully we’ll run into you one of these days out there on the road.

  • You’re Renting Your Lead Flow. Here’s What That’s Actually Costing You.

    You’re Renting Your Lead Flow. Here’s What That’s Actually Costing You. written by John Jantsch read more at Duct Tape Marketing

    If your largest paid channel disappeared tomorrow, platform shuts down, algorithm changes, cost doubles, your pipeline is gone inside 30 days. If that’s true, you don’t have a Growth Engine. You have a rented pipeline. This is the situation most founders are in. Paid ads on two or three platforms. Paid social. Maybe a paid […]

    7 Steps to Small Business Marketing Success – Episode 4 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Every founder I talk to is excited about AI content tools. Most of them should be a little nervous. The market is being flooded with content that reads fine and means nothing, and when you add to that pile, you do not rise above it. You disappear into it. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch makes the case that more content is the fastest way to become less visible, and that the fix is not volume. It is content built to do a specific job.

    The episode lays out a practical content strategy for small business owners who are tired of publishing for the sake of publishing. John walks through three principles: picking content pillars anchored on your ideal client’s problems, organizing everything under hub pages that signal authority to both buyers and AI, and repurposing authoritative founder content rather than mass-producing generic posts. He also names the ingredient most businesses skip entirely: a point of view.

    This one is for small business owners, marketers, agencies, and consultants who want their content to compound over years instead of evaporating in a week. If you have ever written a blog post because the topic seemed interesting that week, this episode will change how you plan everything that comes next.

    Guest Bio

    John Jantsch is the founder of Duct Tape Marketing and the host of the Duct Tape Marketing Podcast. He is a marketing consultant, speaker, and author known for turning marketing strategy into a practical system small businesses can actually run. His books include Duct Tape Marketing, The Referral Engine, Duct Tape Selling, and The Ultimate Marketing Engine, the source of the 7 Steps framework featured in this series. Through Strategy First™ and the Marketing Operating System, John and his network of certified consultants help founders install strategy before tactics and build marketing that compounds over time. He works with business owners through fractional CMO engagements and shares field-tested, no-hype advice with the podcast audience each week.

    Key Takeaways

    • More content is not the answer. AI has flooded the market with readable but forgettable material, and adding to it buries your brand instead of building it.
    • Content should do a job. If a piece cannot tie back to a clear pillar, you should not be producing it.
    • Pick three content pillars at most, anchored on your ideal client’s problems or buyer segments. Three gives you range without dilution.
    • Use the three-year test: if you would be bored with a topic in six months, it is a theme, not a pillar. Pillars are what you intend to own years from now.
    • Organize content under hub pages. One page per pillar where your proof, case studies, and expertise live together, so both search engines and buyers see real authority.
    • Hub pages serve your sales team too. They give you a credible place to send prospects who need the full picture on a topic.
    • Repurpose authoritative content. An hour of focused founder conversation can become 50 to 100 pieces of content in the founder’s real voice.
    • This is the best use of AI for content. Not to write the generic stuff, but to stretch the good stuff once you have captured it.
    • The missing ingredient is a point of view. AI returns the opinion of the collective mass. It cannot give you the thing only you believe.
    • A point of view does not have to be controversial. It just has to be different, and most founders already hold one they are simply not surfacing.

    Great Moments

    • [00:01] John kicks off episode four of the seven-part solo series and frames the core idea: why more content is making you less visible.
    • [02:26] The first principle, picking pillars, and why your content needs to compound around your ideal client’s problems.
    • [04:49] The three-year test for separating a real pillar from a passing theme, plus how hub pages organize it all.
    • [07:12] The repurposing principle, including how an hour with a founder becomes 50 to 100 pieces of authoritative content.
    • [09:24] The missing ingredient most businesses skip: developing a genuine point of view in a sea of AI sameness.
    • [11:44] Your next steps and where to get the full Seven Steps ebook.

    Memorable Quotes

    • “Adding to that pile doesn’t help you. It buries you.”
    • “If you’re bored with a topic in six months, it’s not a pillar. It’s a theme.”
    • “Every piece of content should point to one of those pillars. If you can’t tie it to one, you shouldn’t be doing it.”
    • “AI doesn’t develop points of view. It develops the point of view of the collective mass.”
    • “It doesn’t have to be controversial. It just has to be different.”

    Resources

    • The Seven Steps to Small Business Marketing Success ebook (under five dollars): dtm.world/sevensteps
    • Talk to a Duct Tape Marketing advisor: ducttapemarketing.com/consultation

    John Jantsch (00:01.838)

    Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch, and again, another solo show. No guest today. I’m doing the seven steps to small business marketing success. So if you haven’t caught the past, I think I’m on episode four here. If you haven’t caught the past three, go check them out at Duct Tape Marketing. but this is a series of seven podcasts. This is number four. Why more content is making you less visible? How’s that for a topic?

    So here’s the AI content trap. most founders I talk to are really excited about AI content tools and frankly they should be nervous. and that is because the market is being flooded with generic, readable but forgettable content like crazy. and I think adding that pile doesn’t help you, it kind of buries you. So

    He here’s the problem, and this and this has been the problem all along. Content or I’m AI didn’t necessarily change this, it just made it worse in a lot of ways. most content that small business owners have produced, somebody convinced them to write a blog post every week. but it it’s just kind of the idea of the week. It has no spine, there’s no thought behind it. maybe the topic seemed interesting that week, but two years down the road later, it actually serves zero purpose. So

    The thing about AI is it makes it easier to publish a lot of content, but that doesn’t really fix this problem. It just amplifies the problem that the content was not that valuable or useful anyway. and I think that customers, prospects are definitely going to, they already are, recognizing AI content and and ignoring it, tuning it out completely. and and in s to some degree, that’s actually hurting.

    the brand when they see that that’s what you’re producing, that’s all you’re producing. So there are three principles when it comes to really content. less is more content, or at least the right content, I guess is probably a better way. I’m not necessarily saying you don’t need content. I’m saying you need content to do a job and a very specific job. and that requires a couple principles. number one is picking pillars. So you want your content to actually

    John Jantsch (02:26.158)

    compound. and you want it to be around some things that make total sense to you. If you if you’re an architect and you do residential work, you do hospitality work and you do commercial work, you want to actually start thinking in terms of what would what would be pillars of kind those three types of work that you do, those three types of use cases, those three types of probably buyers.

    what would be the pillars that would actually drive those folks or or at least let those folks to understand you better? and and start developing topics around a collection of pillars as opposed to as opposed to just, hey, I’ll write about this this week because it seems interesting, or because I can get a lot of engagement in social media over it because it’s a hot topic. I I think.

    again, there may be a case for that if you’ve got lots and lots of extra time, but you really want your content to do a job. So you want to pick three pillars at most, that that are really going to be anchored on your ideal client, or at least I should say your ideal client’s problems. and every single one, every single piece of content should point to one of those. If you can’t make it, if you can’t tie it or have an angle that ties it to one of those, you shouldn’t be doing it.

    This is a discipline, quite frankly, because especially a lot of organizations that just tell junior marketers to create content without giving them those pillars. That’s one of the best things you can do. If you have people in your organization producing content or an agency producing content for you, you should develop strategically as the founder, as the owner, you should develop what those three pillars are. and and again, that’s a discipline that maybe starts with the founder sometimes, because

    Sometimes the founder wants to write about the cool topic or the thing that hit them that that that week. if you’re bored with a topic, you can use this as a three-year test, I’ll call this. If you’re bored with a topic in six months, it’s not a pillar. It’s a theme. Pillars are really what you’re still the authority on, or what you’re driving to be the authority on two, three, four years from now. Now you won’t always get that right.

    John Jantsch (04:49.748)

    but it’s sure it certainly should make sense to say, yeah, long term, this is going to be important for my ideal client and the problems they’re trying to solve. And I think I think three is the sweet spot because it allows you to have a lot of range. it allows you to be seen as an authority, but it’s a it doesn’t get diluted. I mean, it forces you to make decisions about your content. All right, so that’s the starting point, having that frame, those three pillars. next is.

    And I’ve I’ve talked, I’ve written about this for years, but I talked about it in the last episode as well. You then want to organize that content under hub pages. so every one of your pillars gets a page that you’re going to then start building more and more content on. So as you as you pick a theme or you pick a topic that goes or a subtopic that goes under one of those pillars, you start organizing them as pages. hub pages

    Have so many uses. First off, it’s the way to organize your content so that the search engines, AI understands that this is a broad topic, that you have with lots of authority, that there’s lots of information here, that your expertise, that you have actually put your client case studies and real proof into this entire topic, which has a ton of value just from being foundable. Foundable? Findable. There we go.

    but it also don’t forget, human beings want to consume this content as well. Think about your sales team if you have one. These hub pages, excuse me, these hub pages really allow your sales team to be able to say, if you are, you know, thinking about buying a business and you need to understand what the tax implications of buying that business are, here’s the entire topic around that that we have written on. So it allows

    folks to to actually allows you to share and and you know have really a useful tool or or home that you can send people to that that demonstrates that you’re a real expert. And here’s the real beauty of and this is really kind of third third principle, which is repurposing. Once you have these pillars, once you build these pages,

    John Jantsch (07:12.182)

    Or once you start to build these hub pages, quite frankly, you don’t have to wait till they’re done. Once you start producing content that is focused and and and has a purpose around these pillars, then you can actually start leveraging every piece of that. in fact, we we actually what we will often do is we will work with a founder and we will just sit with them for an hour, maybe a couple of times.

    and just ask them questions, let them talk about their products, their services, the problems, actual customer case studies, really develop a point of view about and a voice about what they do. and we’re actually to able to take that video transcript and turn it into 50 to 100 pieces of content, including social media posts, over a period of time. And and it’s really the easiest way today to leverage.

    authoritative expertise, human content in the voice of the founder or the voice of of the technical expert that’s going to talk about something that your business does. And and frankly, AI can’t do that. and that that’s really the beauty of then using these AI tools is once we have that authoritative content, we can actually easily use the AI tools then to repurpose that content. And I think that that’s really the

    that’s really one of the best uses, quite frankly, of AI when it comes to content. So the the the next thing I want to talk about is that’s really the foundation structure, right? You’ve got the the pillar pages or the pillar topics, I’m sorry, the hub pages for each of those pillar topics.

    and then the the mechanism to repurpose a lot of that content. That’s what we have to do today to make sure that we’re putting it in places like LinkedIn and Reddit and all the places that that are that that are gonna send authority signals, you know, back about our content and about our business to the AI tools. But the missing ingredient for most businesses is a point of view.

    John Jantsch (09:24.566)

    So we’re thinking in terms of this content that is certainly AI driven in a lot of cases, it’s very generic, it’s very balanced, it’s very readable, it’s a collection of what everybody else wrote. And frankly, it’s forgettable because there’s nothing that makes somebody stand up and say, Yeah, that’s different. Why isn’t anybody else in our industry saying that? Everybody else is saying the same thing. Or why are we actually doing this the same way that we’ve always done it?

    How can we develop a point of view in our writing that that actually demonstrates that that we have some unique thinking? AI doesn’t develop points of view very often. It develop, well, it develops the point of view of the collective mass, right? And so if you can actually think in terms of of you know, think in think in terms of of those people that, and I’m not suggesting this, but think in terms of those people that write very polarizing stuff. I mean, I

    You know, a lot of the stuff that’s gone on in politics of late, you know, is really people recognizing that writing something very polarizing repels a lot of people, but it also attracts a certain people who re are very attracted to that point of view. And I’m not suggesting that. I’m just saying use that as an example. That if you can develop a point of view about a position, something the customer hasn’t heard before, something that no one else in the industry is saying, it doesn’t have to be that controversial.

    It just has to be different. And I will say that that asking the right questions of AI can actually help you start to develop some of that point of view. you don’t necessarily have to lock yourself in a room and think, how can I, you know, what what’s different? Looking at the average, having a conversation with an AI tool about what everybody in your industry is typically doing. I mean, literally asking you questions like, you know, what is a

    what is a generally accepted best practice in our industry that no one is actually pushing back on? things like that can actually then start surface some of the ideas or at least surface some of your thinking about actually putting a point of view into your writing. So here’s your here here are your next steps. I want you today to think about three content pillars.

    John Jantsch (11:44.13)

    That would make total sense for your ideal client that would address either segments or problems that your ideal clients are actually having. and then think in terms of and again, you can use it, AI tools are great for research to get your thinking going. But you know, plug those thoughts, those themes in or those pillars in and start asking and about questions about what would be all the subtopics, what would be a way to write the ultimate guide to this

    particular pillar topic and you’ll start to get some ideas. Hopefully you’ll dismiss some of them. Hopefully you’ll add to them. Hopefully you’ll think about this idea of a point of view that you can bring to each of those topics that others aren’t saying. And and a lot of times that point of view exists. You just believe it and believe that your customers will appreciate it and understand it and know it when they see it. and you’re not actually surfacing it. And that’s a real key difference. So

    this today’s podcast was really built on this new ebook that I produced called The Seven Steps to Small Business Marketing Success. You can pick it up for less than five dollars at dtm.world slash seven steps. If any of this is resonating, go get the whole thing. If you actually want to talk to one of our advisors about how we do some of the things I’m talking about today and we could do for a business like yours, it’s just duct tapemarketing.com/slash consultation. So

    Thanks for tuning in and hopefully we’ll run into you one of these days out there on the road.

  • The Back Half of the Hourglass Is Where Your Best Growth Lives

    The Back Half of the Hourglass Is Where Your Best Growth Lives written by John Jantsch read more at Duct Tape Marketing

    The Marketing Hourglass has 7 stages: Know, Like, Trust, Try, Buy, Repeat, Refer. Most small businesses have systems for the first five. They know how to get found, how to build some trust, how to close. Then the marketing ends. Repeat and Refer, the back half, get left to chance. Good work, happy customers, and […]

    7 Steps to Small Business Marketing Success – Episode 4 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Every founder I talk to is excited about AI content tools. Most of them should be a little nervous. The market is being flooded with content that reads fine and means nothing, and when you add to that pile, you do not rise above it. You disappear into it. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch makes the case that more content is the fastest way to become less visible, and that the fix is not volume. It is content built to do a specific job.

    The episode lays out a practical content strategy for small business owners who are tired of publishing for the sake of publishing. John walks through three principles: picking content pillars anchored on your ideal client’s problems, organizing everything under hub pages that signal authority to both buyers and AI, and repurposing authoritative founder content rather than mass-producing generic posts. He also names the ingredient most businesses skip entirely: a point of view.

    This one is for small business owners, marketers, agencies, and consultants who want their content to compound over years instead of evaporating in a week. If you have ever written a blog post because the topic seemed interesting that week, this episode will change how you plan everything that comes next.

    Guest Bio

    John Jantsch is the founder of Duct Tape Marketing and the host of the Duct Tape Marketing Podcast. He is a marketing consultant, speaker, and author known for turning marketing strategy into a practical system small businesses can actually run. His books include Duct Tape Marketing, The Referral Engine, Duct Tape Selling, and The Ultimate Marketing Engine, the source of the 7 Steps framework featured in this series. Through Strategy First™ and the Marketing Operating System, John and his network of certified consultants help founders install strategy before tactics and build marketing that compounds over time. He works with business owners through fractional CMO engagements and shares field-tested, no-hype advice with the podcast audience each week.

    Key Takeaways

    • More content is not the answer. AI has flooded the market with readable but forgettable material, and adding to it buries your brand instead of building it.
    • Content should do a job. If a piece cannot tie back to a clear pillar, you should not be producing it.
    • Pick three content pillars at most, anchored on your ideal client’s problems or buyer segments. Three gives you range without dilution.
    • Use the three-year test: if you would be bored with a topic in six months, it is a theme, not a pillar. Pillars are what you intend to own years from now.
    • Organize content under hub pages. One page per pillar where your proof, case studies, and expertise live together, so both search engines and buyers see real authority.
    • Hub pages serve your sales team too. They give you a credible place to send prospects who need the full picture on a topic.
    • Repurpose authoritative content. An hour of focused founder conversation can become 50 to 100 pieces of content in the founder’s real voice.
    • This is the best use of AI for content. Not to write the generic stuff, but to stretch the good stuff once you have captured it.
    • The missing ingredient is a point of view. AI returns the opinion of the collective mass. It cannot give you the thing only you believe.
    • A point of view does not have to be controversial. It just has to be different, and most founders already hold one they are simply not surfacing.

    Great Moments

    • [00:01] John kicks off episode four of the seven-part solo series and frames the core idea: why more content is making you less visible.
    • [02:26] The first principle, picking pillars, and why your content needs to compound around your ideal client’s problems.
    • [04:49] The three-year test for separating a real pillar from a passing theme, plus how hub pages organize it all.
    • [07:12] The repurposing principle, including how an hour with a founder becomes 50 to 100 pieces of authoritative content.
    • [09:24] The missing ingredient most businesses skip: developing a genuine point of view in a sea of AI sameness.
    • [11:44] Your next steps and where to get the full Seven Steps ebook.

    Memorable Quotes

    • “Adding to that pile doesn’t help you. It buries you.”
    • “If you’re bored with a topic in six months, it’s not a pillar. It’s a theme.”
    • “Every piece of content should point to one of those pillars. If you can’t tie it to one, you shouldn’t be doing it.”
    • “AI doesn’t develop points of view. It develops the point of view of the collective mass.”
    • “It doesn’t have to be controversial. It just has to be different.”

    Resources

    • The Seven Steps to Small Business Marketing Success ebook (under five dollars): dtm.world/sevensteps
    • Talk to a Duct Tape Marketing advisor: ducttapemarketing.com/consultation

    John Jantsch (00:01.838)

    Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch, and again, another solo show. No guest today. I’m doing the seven steps to small business marketing success. So if you haven’t caught the past, I think I’m on episode four here. If you haven’t caught the past three, go check them out at Duct Tape Marketing. but this is a series of seven podcasts. This is number four. Why more content is making you less visible? How’s that for a topic?

    So here’s the AI content trap. most founders I talk to are really excited about AI content tools and frankly they should be nervous. and that is because the market is being flooded with generic, readable but forgettable content like crazy. and I think adding that pile doesn’t help you, it kind of buries you. So

    He here’s the problem, and this and this has been the problem all along. Content or I’m AI didn’t necessarily change this, it just made it worse in a lot of ways. most content that small business owners have produced, somebody convinced them to write a blog post every week. but it it’s just kind of the idea of the week. It has no spine, there’s no thought behind it. maybe the topic seemed interesting that week, but two years down the road later, it actually serves zero purpose. So

    The thing about AI is it makes it easier to publish a lot of content, but that doesn’t really fix this problem. It just amplifies the problem that the content was not that valuable or useful anyway. and I think that customers, prospects are definitely going to, they already are, recognizing AI content and and ignoring it, tuning it out completely. and and in s to some degree, that’s actually hurting.

    the brand when they see that that’s what you’re producing, that’s all you’re producing. So there are three principles when it comes to really content. less is more content, or at least the right content, I guess is probably a better way. I’m not necessarily saying you don’t need content. I’m saying you need content to do a job and a very specific job. and that requires a couple principles. number one is picking pillars. So you want your content to actually

    John Jantsch (02:26.158)

    compound. and you want it to be around some things that make total sense to you. If you if you’re an architect and you do residential work, you do hospitality work and you do commercial work, you want to actually start thinking in terms of what would what would be pillars of kind those three types of work that you do, those three types of use cases, those three types of probably buyers.

    what would be the pillars that would actually drive those folks or or at least let those folks to understand you better? and and start developing topics around a collection of pillars as opposed to as opposed to just, hey, I’ll write about this this week because it seems interesting, or because I can get a lot of engagement in social media over it because it’s a hot topic. I I think.

    again, there may be a case for that if you’ve got lots and lots of extra time, but you really want your content to do a job. So you want to pick three pillars at most, that that are really going to be anchored on your ideal client, or at least I should say your ideal client’s problems. and every single one, every single piece of content should point to one of those. If you can’t make it, if you can’t tie it or have an angle that ties it to one of those, you shouldn’t be doing it.

    This is a discipline, quite frankly, because especially a lot of organizations that just tell junior marketers to create content without giving them those pillars. That’s one of the best things you can do. If you have people in your organization producing content or an agency producing content for you, you should develop strategically as the founder, as the owner, you should develop what those three pillars are. and and again, that’s a discipline that maybe starts with the founder sometimes, because

    Sometimes the founder wants to write about the cool topic or the thing that hit them that that that week. if you’re bored with a topic, you can use this as a three-year test, I’ll call this. If you’re bored with a topic in six months, it’s not a pillar. It’s a theme. Pillars are really what you’re still the authority on, or what you’re driving to be the authority on two, three, four years from now. Now you won’t always get that right.

    John Jantsch (04:49.748)

    but it’s sure it certainly should make sense to say, yeah, long term, this is going to be important for my ideal client and the problems they’re trying to solve. And I think I think three is the sweet spot because it allows you to have a lot of range. it allows you to be seen as an authority, but it’s a it doesn’t get diluted. I mean, it forces you to make decisions about your content. All right, so that’s the starting point, having that frame, those three pillars. next is.

    And I’ve I’ve talked, I’ve written about this for years, but I talked about it in the last episode as well. You then want to organize that content under hub pages. so every one of your pillars gets a page that you’re going to then start building more and more content on. So as you as you pick a theme or you pick a topic that goes or a subtopic that goes under one of those pillars, you start organizing them as pages. hub pages

    Have so many uses. First off, it’s the way to organize your content so that the search engines, AI understands that this is a broad topic, that you have with lots of authority, that there’s lots of information here, that your expertise, that you have actually put your client case studies and real proof into this entire topic, which has a ton of value just from being foundable. Foundable? Findable. There we go.

    but it also don’t forget, human beings want to consume this content as well. Think about your sales team if you have one. These hub pages, excuse me, these hub pages really allow your sales team to be able to say, if you are, you know, thinking about buying a business and you need to understand what the tax implications of buying that business are, here’s the entire topic around that that we have written on. So it allows

    folks to to actually allows you to share and and you know have really a useful tool or or home that you can send people to that that demonstrates that you’re a real expert. And here’s the real beauty of and this is really kind of third third principle, which is repurposing. Once you have these pillars, once you build these pages,

    John Jantsch (07:12.182)

    Or once you start to build these hub pages, quite frankly, you don’t have to wait till they’re done. Once you start producing content that is focused and and and has a purpose around these pillars, then you can actually start leveraging every piece of that. in fact, we we actually what we will often do is we will work with a founder and we will just sit with them for an hour, maybe a couple of times.

    and just ask them questions, let them talk about their products, their services, the problems, actual customer case studies, really develop a point of view about and a voice about what they do. and we’re actually to able to take that video transcript and turn it into 50 to 100 pieces of content, including social media posts, over a period of time. And and it’s really the easiest way today to leverage.

    authoritative expertise, human content in the voice of the founder or the voice of of the technical expert that’s going to talk about something that your business does. And and frankly, AI can’t do that. and that that’s really the beauty of then using these AI tools is once we have that authoritative content, we can actually easily use the AI tools then to repurpose that content. And I think that that’s really the

    that’s really one of the best uses, quite frankly, of AI when it comes to content. So the the the next thing I want to talk about is that’s really the foundation structure, right? You’ve got the the pillar pages or the pillar topics, I’m sorry, the hub pages for each of those pillar topics.

    and then the the mechanism to repurpose a lot of that content. That’s what we have to do today to make sure that we’re putting it in places like LinkedIn and Reddit and all the places that that are that that are gonna send authority signals, you know, back about our content and about our business to the AI tools. But the missing ingredient for most businesses is a point of view.

    John Jantsch (09:24.566)

    So we’re thinking in terms of this content that is certainly AI driven in a lot of cases, it’s very generic, it’s very balanced, it’s very readable, it’s a collection of what everybody else wrote. And frankly, it’s forgettable because there’s nothing that makes somebody stand up and say, Yeah, that’s different. Why isn’t anybody else in our industry saying that? Everybody else is saying the same thing. Or why are we actually doing this the same way that we’ve always done it?

    How can we develop a point of view in our writing that that actually demonstrates that that we have some unique thinking? AI doesn’t develop points of view very often. It develop, well, it develops the point of view of the collective mass, right? And so if you can actually think in terms of of you know, think in think in terms of of those people that, and I’m not suggesting this, but think in terms of those people that write very polarizing stuff. I mean, I

    You know, a lot of the stuff that’s gone on in politics of late, you know, is really people recognizing that writing something very polarizing repels a lot of people, but it also attracts a certain people who re are very attracted to that point of view. And I’m not suggesting that. I’m just saying use that as an example. That if you can develop a point of view about a position, something the customer hasn’t heard before, something that no one else in the industry is saying, it doesn’t have to be that controversial.

    It just has to be different. And I will say that that asking the right questions of AI can actually help you start to develop some of that point of view. you don’t necessarily have to lock yourself in a room and think, how can I, you know, what what’s different? Looking at the average, having a conversation with an AI tool about what everybody in your industry is typically doing. I mean, literally asking you questions like, you know, what is a

    what is a generally accepted best practice in our industry that no one is actually pushing back on? things like that can actually then start surface some of the ideas or at least surface some of your thinking about actually putting a point of view into your writing. So here’s your here here are your next steps. I want you today to think about three content pillars.

    John Jantsch (11:44.13)

    That would make total sense for your ideal client that would address either segments or problems that your ideal clients are actually having. and then think in terms of and again, you can use it, AI tools are great for research to get your thinking going. But you know, plug those thoughts, those themes in or those pillars in and start asking and about questions about what would be all the subtopics, what would be a way to write the ultimate guide to this

    particular pillar topic and you’ll start to get some ideas. Hopefully you’ll dismiss some of them. Hopefully you’ll add to them. Hopefully you’ll think about this idea of a point of view that you can bring to each of those topics that others aren’t saying. And and a lot of times that point of view exists. You just believe it and believe that your customers will appreciate it and understand it and know it when they see it. and you’re not actually surfacing it. And that’s a real key difference. So

    this today’s podcast was really built on this new ebook that I produced called The Seven Steps to Small Business Marketing Success. You can pick it up for less than five dollars at dtm.world slash seven steps. If any of this is resonating, go get the whole thing. If you actually want to talk to one of our advisors about how we do some of the things I’m talking about today and we could do for a business like yours, it’s just duct tapemarketing.com/slash consultation. So

    Thanks for tuning in and hopefully we’ll run into you one of these days out there on the road.

  • 7 Steps to Small Business Marketing Success – Episode 3

    7 Steps to Small Business Marketing Success – Episode 3 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode Overview For 20 years, small business marketing came down to one question: can Google find you? That still matters. It is no longer the whole answer. Buyers now ask ChatGPT, Perplexity, and Claude very specific questions, get a short list of names back, and trust what they read. If your business […]

    7 Steps to Small Business Marketing Success – Episode 4 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Every founder I talk to is excited about AI content tools. Most of them should be a little nervous. The market is being flooded with content that reads fine and means nothing, and when you add to that pile, you do not rise above it. You disappear into it. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch makes the case that more content is the fastest way to become less visible, and that the fix is not volume. It is content built to do a specific job.

    The episode lays out a practical content strategy for small business owners who are tired of publishing for the sake of publishing. John walks through three principles: picking content pillars anchored on your ideal client’s problems, organizing everything under hub pages that signal authority to both buyers and AI, and repurposing authoritative founder content rather than mass-producing generic posts. He also names the ingredient most businesses skip entirely: a point of view.

    This one is for small business owners, marketers, agencies, and consultants who want their content to compound over years instead of evaporating in a week. If you have ever written a blog post because the topic seemed interesting that week, this episode will change how you plan everything that comes next.

    Guest Bio

    John Jantsch is the founder of Duct Tape Marketing and the host of the Duct Tape Marketing Podcast. He is a marketing consultant, speaker, and author known for turning marketing strategy into a practical system small businesses can actually run. His books include Duct Tape Marketing, The Referral Engine, Duct Tape Selling, and The Ultimate Marketing Engine, the source of the 7 Steps framework featured in this series. Through Strategy First™ and the Marketing Operating System, John and his network of certified consultants help founders install strategy before tactics and build marketing that compounds over time. He works with business owners through fractional CMO engagements and shares field-tested, no-hype advice with the podcast audience each week.

    Key Takeaways

    • More content is not the answer. AI has flooded the market with readable but forgettable material, and adding to it buries your brand instead of building it.
    • Content should do a job. If a piece cannot tie back to a clear pillar, you should not be producing it.
    • Pick three content pillars at most, anchored on your ideal client’s problems or buyer segments. Three gives you range without dilution.
    • Use the three-year test: if you would be bored with a topic in six months, it is a theme, not a pillar. Pillars are what you intend to own years from now.
    • Organize content under hub pages. One page per pillar where your proof, case studies, and expertise live together, so both search engines and buyers see real authority.
    • Hub pages serve your sales team too. They give you a credible place to send prospects who need the full picture on a topic.
    • Repurpose authoritative content. An hour of focused founder conversation can become 50 to 100 pieces of content in the founder’s real voice.
    • This is the best use of AI for content. Not to write the generic stuff, but to stretch the good stuff once you have captured it.
    • The missing ingredient is a point of view. AI returns the opinion of the collective mass. It cannot give you the thing only you believe.
    • A point of view does not have to be controversial. It just has to be different, and most founders already hold one they are simply not surfacing.

    Great Moments

    • [00:01] John kicks off episode four of the seven-part solo series and frames the core idea: why more content is making you less visible.
    • [02:26] The first principle, picking pillars, and why your content needs to compound around your ideal client’s problems.
    • [04:49] The three-year test for separating a real pillar from a passing theme, plus how hub pages organize it all.
    • [07:12] The repurposing principle, including how an hour with a founder becomes 50 to 100 pieces of authoritative content.
    • [09:24] The missing ingredient most businesses skip: developing a genuine point of view in a sea of AI sameness.
    • [11:44] Your next steps and where to get the full Seven Steps ebook.

    Memorable Quotes

    • “Adding to that pile doesn’t help you. It buries you.”
    • “If you’re bored with a topic in six months, it’s not a pillar. It’s a theme.”
    • “Every piece of content should point to one of those pillars. If you can’t tie it to one, you shouldn’t be doing it.”
    • “AI doesn’t develop points of view. It develops the point of view of the collective mass.”
    • “It doesn’t have to be controversial. It just has to be different.”

    Resources

    • The Seven Steps to Small Business Marketing Success ebook (under five dollars): dtm.world/sevensteps
    • Talk to a Duct Tape Marketing advisor: ducttapemarketing.com/consultation

    John Jantsch (00:01.838)

    Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch, and again, another solo show. No guest today. I’m doing the seven steps to small business marketing success. So if you haven’t caught the past, I think I’m on episode four here. If you haven’t caught the past three, go check them out at Duct Tape Marketing. but this is a series of seven podcasts. This is number four. Why more content is making you less visible? How’s that for a topic?

    So here’s the AI content trap. most founders I talk to are really excited about AI content tools and frankly they should be nervous. and that is because the market is being flooded with generic, readable but forgettable content like crazy. and I think adding that pile doesn’t help you, it kind of buries you. So

    He here’s the problem, and this and this has been the problem all along. Content or I’m AI didn’t necessarily change this, it just made it worse in a lot of ways. most content that small business owners have produced, somebody convinced them to write a blog post every week. but it it’s just kind of the idea of the week. It has no spine, there’s no thought behind it. maybe the topic seemed interesting that week, but two years down the road later, it actually serves zero purpose. So

    The thing about AI is it makes it easier to publish a lot of content, but that doesn’t really fix this problem. It just amplifies the problem that the content was not that valuable or useful anyway. and I think that customers, prospects are definitely going to, they already are, recognizing AI content and and ignoring it, tuning it out completely. and and in s to some degree, that’s actually hurting.

    the brand when they see that that’s what you’re producing, that’s all you’re producing. So there are three principles when it comes to really content. less is more content, or at least the right content, I guess is probably a better way. I’m not necessarily saying you don’t need content. I’m saying you need content to do a job and a very specific job. and that requires a couple principles. number one is picking pillars. So you want your content to actually

    John Jantsch (02:26.158)

    compound. and you want it to be around some things that make total sense to you. If you if you’re an architect and you do residential work, you do hospitality work and you do commercial work, you want to actually start thinking in terms of what would what would be pillars of kind those three types of work that you do, those three types of use cases, those three types of probably buyers.

    what would be the pillars that would actually drive those folks or or at least let those folks to understand you better? and and start developing topics around a collection of pillars as opposed to as opposed to just, hey, I’ll write about this this week because it seems interesting, or because I can get a lot of engagement in social media over it because it’s a hot topic. I I think.

    again, there may be a case for that if you’ve got lots and lots of extra time, but you really want your content to do a job. So you want to pick three pillars at most, that that are really going to be anchored on your ideal client, or at least I should say your ideal client’s problems. and every single one, every single piece of content should point to one of those. If you can’t make it, if you can’t tie it or have an angle that ties it to one of those, you shouldn’t be doing it.

    This is a discipline, quite frankly, because especially a lot of organizations that just tell junior marketers to create content without giving them those pillars. That’s one of the best things you can do. If you have people in your organization producing content or an agency producing content for you, you should develop strategically as the founder, as the owner, you should develop what those three pillars are. and and again, that’s a discipline that maybe starts with the founder sometimes, because

    Sometimes the founder wants to write about the cool topic or the thing that hit them that that that week. if you’re bored with a topic, you can use this as a three-year test, I’ll call this. If you’re bored with a topic in six months, it’s not a pillar. It’s a theme. Pillars are really what you’re still the authority on, or what you’re driving to be the authority on two, three, four years from now. Now you won’t always get that right.

    John Jantsch (04:49.748)

    but it’s sure it certainly should make sense to say, yeah, long term, this is going to be important for my ideal client and the problems they’re trying to solve. And I think I think three is the sweet spot because it allows you to have a lot of range. it allows you to be seen as an authority, but it’s a it doesn’t get diluted. I mean, it forces you to make decisions about your content. All right, so that’s the starting point, having that frame, those three pillars. next is.

    And I’ve I’ve talked, I’ve written about this for years, but I talked about it in the last episode as well. You then want to organize that content under hub pages. so every one of your pillars gets a page that you’re going to then start building more and more content on. So as you as you pick a theme or you pick a topic that goes or a subtopic that goes under one of those pillars, you start organizing them as pages. hub pages

    Have so many uses. First off, it’s the way to organize your content so that the search engines, AI understands that this is a broad topic, that you have with lots of authority, that there’s lots of information here, that your expertise, that you have actually put your client case studies and real proof into this entire topic, which has a ton of value just from being foundable. Foundable? Findable. There we go.

    but it also don’t forget, human beings want to consume this content as well. Think about your sales team if you have one. These hub pages, excuse me, these hub pages really allow your sales team to be able to say, if you are, you know, thinking about buying a business and you need to understand what the tax implications of buying that business are, here’s the entire topic around that that we have written on. So it allows

    folks to to actually allows you to share and and you know have really a useful tool or or home that you can send people to that that demonstrates that you’re a real expert. And here’s the real beauty of and this is really kind of third third principle, which is repurposing. Once you have these pillars, once you build these pages,

    John Jantsch (07:12.182)

    Or once you start to build these hub pages, quite frankly, you don’t have to wait till they’re done. Once you start producing content that is focused and and and has a purpose around these pillars, then you can actually start leveraging every piece of that. in fact, we we actually what we will often do is we will work with a founder and we will just sit with them for an hour, maybe a couple of times.

    and just ask them questions, let them talk about their products, their services, the problems, actual customer case studies, really develop a point of view about and a voice about what they do. and we’re actually to able to take that video transcript and turn it into 50 to 100 pieces of content, including social media posts, over a period of time. And and it’s really the easiest way today to leverage.

    authoritative expertise, human content in the voice of the founder or the voice of of the technical expert that’s going to talk about something that your business does. And and frankly, AI can’t do that. and that that’s really the beauty of then using these AI tools is once we have that authoritative content, we can actually easily use the AI tools then to repurpose that content. And I think that that’s really the

    that’s really one of the best uses, quite frankly, of AI when it comes to content. So the the the next thing I want to talk about is that’s really the foundation structure, right? You’ve got the the pillar pages or the pillar topics, I’m sorry, the hub pages for each of those pillar topics.

    and then the the mechanism to repurpose a lot of that content. That’s what we have to do today to make sure that we’re putting it in places like LinkedIn and Reddit and all the places that that are that that are gonna send authority signals, you know, back about our content and about our business to the AI tools. But the missing ingredient for most businesses is a point of view.

    John Jantsch (09:24.566)

    So we’re thinking in terms of this content that is certainly AI driven in a lot of cases, it’s very generic, it’s very balanced, it’s very readable, it’s a collection of what everybody else wrote. And frankly, it’s forgettable because there’s nothing that makes somebody stand up and say, Yeah, that’s different. Why isn’t anybody else in our industry saying that? Everybody else is saying the same thing. Or why are we actually doing this the same way that we’ve always done it?

    How can we develop a point of view in our writing that that actually demonstrates that that we have some unique thinking? AI doesn’t develop points of view very often. It develop, well, it develops the point of view of the collective mass, right? And so if you can actually think in terms of of you know, think in think in terms of of those people that, and I’m not suggesting this, but think in terms of those people that write very polarizing stuff. I mean, I

    You know, a lot of the stuff that’s gone on in politics of late, you know, is really people recognizing that writing something very polarizing repels a lot of people, but it also attracts a certain people who re are very attracted to that point of view. And I’m not suggesting that. I’m just saying use that as an example. That if you can develop a point of view about a position, something the customer hasn’t heard before, something that no one else in the industry is saying, it doesn’t have to be that controversial.

    It just has to be different. And I will say that that asking the right questions of AI can actually help you start to develop some of that point of view. you don’t necessarily have to lock yourself in a room and think, how can I, you know, what what’s different? Looking at the average, having a conversation with an AI tool about what everybody in your industry is typically doing. I mean, literally asking you questions like, you know, what is a

    what is a generally accepted best practice in our industry that no one is actually pushing back on? things like that can actually then start surface some of the ideas or at least surface some of your thinking about actually putting a point of view into your writing. So here’s your here here are your next steps. I want you today to think about three content pillars.

    John Jantsch (11:44.13)

    That would make total sense for your ideal client that would address either segments or problems that your ideal clients are actually having. and then think in terms of and again, you can use it, AI tools are great for research to get your thinking going. But you know, plug those thoughts, those themes in or those pillars in and start asking and about questions about what would be all the subtopics, what would be a way to write the ultimate guide to this

    particular pillar topic and you’ll start to get some ideas. Hopefully you’ll dismiss some of them. Hopefully you’ll add to them. Hopefully you’ll think about this idea of a point of view that you can bring to each of those topics that others aren’t saying. And and a lot of times that point of view exists. You just believe it and believe that your customers will appreciate it and understand it and know it when they see it. and you’re not actually surfacing it. And that’s a real key difference. So

    this today’s podcast was really built on this new ebook that I produced called The Seven Steps to Small Business Marketing Success. You can pick it up for less than five dollars at dtm.world slash seven steps. If any of this is resonating, go get the whole thing. If you actually want to talk to one of our advisors about how we do some of the things I’m talking about today and we could do for a business like yours, it’s just duct tapemarketing.com/slash consultation. So

    Thanks for tuning in and hopefully we’ll run into you one of these days out there on the road.

  • 7 Steps to Small Business Marketing Success – Episode 4

    7 Steps to Small Business Marketing Success – Episode 4 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode Overview Every founder I talk to is excited about AI content tools. Most of them should be a little nervous. The market is being flooded with content that reads fine and means nothing, and when you add to that pile, you do not rise above it. You disappear into it. In […]

    7 Steps to Small Business Marketing Success – Episode 4 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Every founder I talk to is excited about AI content tools. Most of them should be a little nervous. The market is being flooded with content that reads fine and means nothing, and when you add to that pile, you do not rise above it. You disappear into it. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch makes the case that more content is the fastest way to become less visible, and that the fix is not volume. It is content built to do a specific job.

    The episode lays out a practical content strategy for small business owners who are tired of publishing for the sake of publishing. John walks through three principles: picking content pillars anchored on your ideal client’s problems, organizing everything under hub pages that signal authority to both buyers and AI, and repurposing authoritative founder content rather than mass-producing generic posts. He also names the ingredient most businesses skip entirely: a point of view.

    This one is for small business owners, marketers, agencies, and consultants who want their content to compound over years instead of evaporating in a week. If you have ever written a blog post because the topic seemed interesting that week, this episode will change how you plan everything that comes next.

    Guest Bio

    John Jantsch is the founder of Duct Tape Marketing and the host of the Duct Tape Marketing Podcast. He is a marketing consultant, speaker, and author known for turning marketing strategy into a practical system small businesses can actually run. His books include Duct Tape Marketing, The Referral Engine, Duct Tape Selling, and The Ultimate Marketing Engine, the source of the 7 Steps framework featured in this series. Through Strategy First™ and the Marketing Operating System, John and his network of certified consultants help founders install strategy before tactics and build marketing that compounds over time. He works with business owners through fractional CMO engagements and shares field-tested, no-hype advice with the podcast audience each week.

    Key Takeaways

    • More content is not the answer. AI has flooded the market with readable but forgettable material, and adding to it buries your brand instead of building it.
    • Content should do a job. If a piece cannot tie back to a clear pillar, you should not be producing it.
    • Pick three content pillars at most, anchored on your ideal client’s problems or buyer segments. Three gives you range without dilution.
    • Use the three-year test: if you would be bored with a topic in six months, it is a theme, not a pillar. Pillars are what you intend to own years from now.
    • Organize content under hub pages. One page per pillar where your proof, case studies, and expertise live together, so both search engines and buyers see real authority.
    • Hub pages serve your sales team too. They give you a credible place to send prospects who need the full picture on a topic.
    • Repurpose authoritative content. An hour of focused founder conversation can become 50 to 100 pieces of content in the founder’s real voice.
    • This is the best use of AI for content. Not to write the generic stuff, but to stretch the good stuff once you have captured it.
    • The missing ingredient is a point of view. AI returns the opinion of the collective mass. It cannot give you the thing only you believe.
    • A point of view does not have to be controversial. It just has to be different, and most founders already hold one they are simply not surfacing.

    Great Moments

    • [00:01] John kicks off episode four of the seven-part solo series and frames the core idea: why more content is making you less visible.
    • [02:26] The first principle, picking pillars, and why your content needs to compound around your ideal client’s problems.
    • [04:49] The three-year test for separating a real pillar from a passing theme, plus how hub pages organize it all.
    • [07:12] The repurposing principle, including how an hour with a founder becomes 50 to 100 pieces of authoritative content.
    • [09:24] The missing ingredient most businesses skip: developing a genuine point of view in a sea of AI sameness.
    • [11:44] Your next steps and where to get the full Seven Steps ebook.

    Memorable Quotes

    • “Adding to that pile doesn’t help you. It buries you.”
    • “If you’re bored with a topic in six months, it’s not a pillar. It’s a theme.”
    • “Every piece of content should point to one of those pillars. If you can’t tie it to one, you shouldn’t be doing it.”
    • “AI doesn’t develop points of view. It develops the point of view of the collective mass.”
    • “It doesn’t have to be controversial. It just has to be different.”

    Resources

    • The Seven Steps to Small Business Marketing Success ebook (under five dollars): dtm.world/sevensteps
    • Talk to a Duct Tape Marketing advisor: ducttapemarketing.com/consultation

    John Jantsch (00:01.838)

    Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch, and again, another solo show. No guest today. I’m doing the seven steps to small business marketing success. So if you haven’t caught the past, I think I’m on episode four here. If you haven’t caught the past three, go check them out at Duct Tape Marketing. but this is a series of seven podcasts. This is number four. Why more content is making you less visible? How’s that for a topic?

    So here’s the AI content trap. most founders I talk to are really excited about AI content tools and frankly they should be nervous. and that is because the market is being flooded with generic, readable but forgettable content like crazy. and I think adding that pile doesn’t help you, it kind of buries you. So

    He here’s the problem, and this and this has been the problem all along. Content or I’m AI didn’t necessarily change this, it just made it worse in a lot of ways. most content that small business owners have produced, somebody convinced them to write a blog post every week. but it it’s just kind of the idea of the week. It has no spine, there’s no thought behind it. maybe the topic seemed interesting that week, but two years down the road later, it actually serves zero purpose. So

    The thing about AI is it makes it easier to publish a lot of content, but that doesn’t really fix this problem. It just amplifies the problem that the content was not that valuable or useful anyway. and I think that customers, prospects are definitely going to, they already are, recognizing AI content and and ignoring it, tuning it out completely. and and in s to some degree, that’s actually hurting.

    the brand when they see that that’s what you’re producing, that’s all you’re producing. So there are three principles when it comes to really content. less is more content, or at least the right content, I guess is probably a better way. I’m not necessarily saying you don’t need content. I’m saying you need content to do a job and a very specific job. and that requires a couple principles. number one is picking pillars. So you want your content to actually

    John Jantsch (02:26.158)

    compound. and you want it to be around some things that make total sense to you. If you if you’re an architect and you do residential work, you do hospitality work and you do commercial work, you want to actually start thinking in terms of what would what would be pillars of kind those three types of work that you do, those three types of use cases, those three types of probably buyers.

    what would be the pillars that would actually drive those folks or or at least let those folks to understand you better? and and start developing topics around a collection of pillars as opposed to as opposed to just, hey, I’ll write about this this week because it seems interesting, or because I can get a lot of engagement in social media over it because it’s a hot topic. I I think.

    again, there may be a case for that if you’ve got lots and lots of extra time, but you really want your content to do a job. So you want to pick three pillars at most, that that are really going to be anchored on your ideal client, or at least I should say your ideal client’s problems. and every single one, every single piece of content should point to one of those. If you can’t make it, if you can’t tie it or have an angle that ties it to one of those, you shouldn’t be doing it.

    This is a discipline, quite frankly, because especially a lot of organizations that just tell junior marketers to create content without giving them those pillars. That’s one of the best things you can do. If you have people in your organization producing content or an agency producing content for you, you should develop strategically as the founder, as the owner, you should develop what those three pillars are. and and again, that’s a discipline that maybe starts with the founder sometimes, because

    Sometimes the founder wants to write about the cool topic or the thing that hit them that that that week. if you’re bored with a topic, you can use this as a three-year test, I’ll call this. If you’re bored with a topic in six months, it’s not a pillar. It’s a theme. Pillars are really what you’re still the authority on, or what you’re driving to be the authority on two, three, four years from now. Now you won’t always get that right.

    John Jantsch (04:49.748)

    but it’s sure it certainly should make sense to say, yeah, long term, this is going to be important for my ideal client and the problems they’re trying to solve. And I think I think three is the sweet spot because it allows you to have a lot of range. it allows you to be seen as an authority, but it’s a it doesn’t get diluted. I mean, it forces you to make decisions about your content. All right, so that’s the starting point, having that frame, those three pillars. next is.

    And I’ve I’ve talked, I’ve written about this for years, but I talked about it in the last episode as well. You then want to organize that content under hub pages. so every one of your pillars gets a page that you’re going to then start building more and more content on. So as you as you pick a theme or you pick a topic that goes or a subtopic that goes under one of those pillars, you start organizing them as pages. hub pages

    Have so many uses. First off, it’s the way to organize your content so that the search engines, AI understands that this is a broad topic, that you have with lots of authority, that there’s lots of information here, that your expertise, that you have actually put your client case studies and real proof into this entire topic, which has a ton of value just from being foundable. Foundable? Findable. There we go.

    but it also don’t forget, human beings want to consume this content as well. Think about your sales team if you have one. These hub pages, excuse me, these hub pages really allow your sales team to be able to say, if you are, you know, thinking about buying a business and you need to understand what the tax implications of buying that business are, here’s the entire topic around that that we have written on. So it allows

    folks to to actually allows you to share and and you know have really a useful tool or or home that you can send people to that that demonstrates that you’re a real expert. And here’s the real beauty of and this is really kind of third third principle, which is repurposing. Once you have these pillars, once you build these pages,

    John Jantsch (07:12.182)

    Or once you start to build these hub pages, quite frankly, you don’t have to wait till they’re done. Once you start producing content that is focused and and and has a purpose around these pillars, then you can actually start leveraging every piece of that. in fact, we we actually what we will often do is we will work with a founder and we will just sit with them for an hour, maybe a couple of times.

    and just ask them questions, let them talk about their products, their services, the problems, actual customer case studies, really develop a point of view about and a voice about what they do. and we’re actually to able to take that video transcript and turn it into 50 to 100 pieces of content, including social media posts, over a period of time. And and it’s really the easiest way today to leverage.

    authoritative expertise, human content in the voice of the founder or the voice of of the technical expert that’s going to talk about something that your business does. And and frankly, AI can’t do that. and that that’s really the beauty of then using these AI tools is once we have that authoritative content, we can actually easily use the AI tools then to repurpose that content. And I think that that’s really the

    that’s really one of the best uses, quite frankly, of AI when it comes to content. So the the the next thing I want to talk about is that’s really the foundation structure, right? You’ve got the the pillar pages or the pillar topics, I’m sorry, the hub pages for each of those pillar topics.

    and then the the mechanism to repurpose a lot of that content. That’s what we have to do today to make sure that we’re putting it in places like LinkedIn and Reddit and all the places that that are that that are gonna send authority signals, you know, back about our content and about our business to the AI tools. But the missing ingredient for most businesses is a point of view.

    John Jantsch (09:24.566)

    So we’re thinking in terms of this content that is certainly AI driven in a lot of cases, it’s very generic, it’s very balanced, it’s very readable, it’s a collection of what everybody else wrote. And frankly, it’s forgettable because there’s nothing that makes somebody stand up and say, Yeah, that’s different. Why isn’t anybody else in our industry saying that? Everybody else is saying the same thing. Or why are we actually doing this the same way that we’ve always done it?

    How can we develop a point of view in our writing that that actually demonstrates that that we have some unique thinking? AI doesn’t develop points of view very often. It develop, well, it develops the point of view of the collective mass, right? And so if you can actually think in terms of of you know, think in think in terms of of those people that, and I’m not suggesting this, but think in terms of those people that write very polarizing stuff. I mean, I

    You know, a lot of the stuff that’s gone on in politics of late, you know, is really people recognizing that writing something very polarizing repels a lot of people, but it also attracts a certain people who re are very attracted to that point of view. And I’m not suggesting that. I’m just saying use that as an example. That if you can develop a point of view about a position, something the customer hasn’t heard before, something that no one else in the industry is saying, it doesn’t have to be that controversial.

    It just has to be different. And I will say that that asking the right questions of AI can actually help you start to develop some of that point of view. you don’t necessarily have to lock yourself in a room and think, how can I, you know, what what’s different? Looking at the average, having a conversation with an AI tool about what everybody in your industry is typically doing. I mean, literally asking you questions like, you know, what is a

    what is a generally accepted best practice in our industry that no one is actually pushing back on? things like that can actually then start surface some of the ideas or at least surface some of your thinking about actually putting a point of view into your writing. So here’s your here here are your next steps. I want you today to think about three content pillars.

    John Jantsch (11:44.13)

    That would make total sense for your ideal client that would address either segments or problems that your ideal clients are actually having. and then think in terms of and again, you can use it, AI tools are great for research to get your thinking going. But you know, plug those thoughts, those themes in or those pillars in and start asking and about questions about what would be all the subtopics, what would be a way to write the ultimate guide to this

    particular pillar topic and you’ll start to get some ideas. Hopefully you’ll dismiss some of them. Hopefully you’ll add to them. Hopefully you’ll think about this idea of a point of view that you can bring to each of those topics that others aren’t saying. And and a lot of times that point of view exists. You just believe it and believe that your customers will appreciate it and understand it and know it when they see it. and you’re not actually surfacing it. And that’s a real key difference. So

    this today’s podcast was really built on this new ebook that I produced called The Seven Steps to Small Business Marketing Success. You can pick it up for less than five dollars at dtm.world slash seven steps. If any of this is resonating, go get the whole thing. If you actually want to talk to one of our advisors about how we do some of the things I’m talking about today and we could do for a business like yours, it’s just duct tapemarketing.com/slash consultation. So

    Thanks for tuning in and hopefully we’ll run into you one of these days out there on the road.

  • Why Trust Matters More Than Marketing Now

    Why Trust Matters More Than Marketing Now written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode   Overview Most law firms are invisible online. Not because they lack credentials, but because they have confused looking professional with being trustworthy. In this episode of the Duct Tape Marketing Podcast, John Jantsch sits down with Megan Hargroder, founder and CEO of Legends Legal Marketing, to dig into what actually […]

    7 Steps to Small Business Marketing Success – Episode 2 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Most small business owners are not failing at marketing because they lack effort. They are failing because they lack a foundation. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch breaks down the second step in his seven-part framework for small business marketing success: diagnosing and solving the “random acts of marketing” problem that keeps businesses busy but stuck.

    John walks through the three core elements of a Strategy First approach: defining your ideal client, identifying your true differentiator, and crafting a clear core message. He then ties it all together with the Marketing Hourglass, Duct Tape Marketing’s model for the full customer journey. This episode is built for small business owners, consultants, and marketers who feel like they are doing everything but seeing none of it add up.

    Whether you are chasing every new tactic, working with vendors who all have different plans, or generating leads that never convert, this episode gives you a practical framework to stop guessing and start building a marketing system that works.

    Key Takeaways

    • Random acts of marketing are not a budget or effort problem. They are a foundation problem rooted in the absence of a clear strategy.
    • Strategy must come before tactics. Every tactic should connect back to a central plan the business actually owns.
    • An ideal client profile is not just demographics. It is defined by the specific problem you are uniquely suited to solve, the attitude of the client, and the profitability of the relationship.
    • Niching down is less about picking an industry and more about owning the problem you solve better than anyone else.
    • Differentiators like “quality,” “service,” and “experience” are not differentiators. They are claims anyone can make. Real differentiation lives in the voice of your actual customers.
    • Customer reviews, Reddit threads, and organic feedback are underused goldmines for discovering how customers actually describe the problem you solve.
    • A core message is one sentence: customer language, clear, different, and credible. It is not a tagline and it is not a list of services.
    • The Marketing Hourglass maps seven customer behaviors: know, like, trust, try, buy, repeat, and refer. All seven require intentional activation.
    • Post-purchase experience matters as much as acquisition. Turning customers into advocates is a planned marketing activity, not an accident.
    • The companion workbook for this series is available at dtm.world/sevensteps and is designed to turn this framework into action.

    Great Moments

    [00:01] Introduction to the seven-step series and what to expect from Episode 2

    [02:23] Reframing random acts of marketing as a systems problem, not a character flaw

    [03:10] The Strategy First philosophy and why it has anchored 30+ years of work

    [04:00] Breaking down the ideal client profile: beyond demographics to the problem you solve

    [06:58] How to find your real differentiator in the voice of the customer

    [08:00] What a core message actually is (and what it is not)

    [09:21] Introducing the Marketing Hourglass and the seven buyer behaviors

    [11:00] Your homework: define your ideal client, the problem you solve, and your core message

    Memorable Quotes

    “Strategy needs to come before tactics. That’s really been the basis of my body of work.”

    “We’re doing a lot of things, but it’s not adding up. Every vendor has a different plan; they’re all executing the way they want to execute rather than around a cohesive plan that the business is directing.”

    “Quality, service, experience: those aren’t differentiators. Even if it’s not true, it’s pretty easy for somebody to claim.”

    “A core message is not about here’s what we do. It says: this is who we serve, this is the problem we solve for them, and this is how we solve it.”

    “After they become a customer, what are we going to do to surprise and delight them and turn them into advocates? Those are intentional marketing activities.”

  • Why Clarity Comes Before Strategy

    Why Clarity Comes Before Strategy written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode   Overview Most small business owners blame their marketing when growth stalls. They hire a new agency, rebuild the website, launch another campaign — and six months later, nothing has changed. In this solo episode, John Jantsch makes the case that the real problem lives upstream of tactics: it lives with […]

    7 Steps to Small Business Marketing Success – Episode 2 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Most small business owners are not failing at marketing because they lack effort. They are failing because they lack a foundation. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch breaks down the second step in his seven-part framework for small business marketing success: diagnosing and solving the “random acts of marketing” problem that keeps businesses busy but stuck.

    John walks through the three core elements of a Strategy First approach: defining your ideal client, identifying your true differentiator, and crafting a clear core message. He then ties it all together with the Marketing Hourglass, Duct Tape Marketing’s model for the full customer journey. This episode is built for small business owners, consultants, and marketers who feel like they are doing everything but seeing none of it add up.

    Whether you are chasing every new tactic, working with vendors who all have different plans, or generating leads that never convert, this episode gives you a practical framework to stop guessing and start building a marketing system that works.

    Key Takeaways

    • Random acts of marketing are not a budget or effort problem. They are a foundation problem rooted in the absence of a clear strategy.
    • Strategy must come before tactics. Every tactic should connect back to a central plan the business actually owns.
    • An ideal client profile is not just demographics. It is defined by the specific problem you are uniquely suited to solve, the attitude of the client, and the profitability of the relationship.
    • Niching down is less about picking an industry and more about owning the problem you solve better than anyone else.
    • Differentiators like “quality,” “service,” and “experience” are not differentiators. They are claims anyone can make. Real differentiation lives in the voice of your actual customers.
    • Customer reviews, Reddit threads, and organic feedback are underused goldmines for discovering how customers actually describe the problem you solve.
    • A core message is one sentence: customer language, clear, different, and credible. It is not a tagline and it is not a list of services.
    • The Marketing Hourglass maps seven customer behaviors: know, like, trust, try, buy, repeat, and refer. All seven require intentional activation.
    • Post-purchase experience matters as much as acquisition. Turning customers into advocates is a planned marketing activity, not an accident.
    • The companion workbook for this series is available at dtm.world/sevensteps and is designed to turn this framework into action.

    Great Moments

    [00:01] Introduction to the seven-step series and what to expect from Episode 2

    [02:23] Reframing random acts of marketing as a systems problem, not a character flaw

    [03:10] The Strategy First philosophy and why it has anchored 30+ years of work

    [04:00] Breaking down the ideal client profile: beyond demographics to the problem you solve

    [06:58] How to find your real differentiator in the voice of the customer

    [08:00] What a core message actually is (and what it is not)

    [09:21] Introducing the Marketing Hourglass and the seven buyer behaviors

    [11:00] Your homework: define your ideal client, the problem you solve, and your core message

    Memorable Quotes

    “Strategy needs to come before tactics. That’s really been the basis of my body of work.”

    “We’re doing a lot of things, but it’s not adding up. Every vendor has a different plan; they’re all executing the way they want to execute rather than around a cohesive plan that the business is directing.”

    “Quality, service, experience: those aren’t differentiators. Even if it’s not true, it’s pretty easy for somebody to claim.”

    “A core message is not about here’s what we do. It says: this is who we serve, this is the problem we solve for them, and this is how we solve it.”

    “After they become a customer, what are we going to do to surprise and delight them and turn them into advocates? Those are intentional marketing activities.”

  • 7 Steps to Small Business Marketing Success – Episode 2

    7 Steps to Small Business Marketing Success – Episode 2 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode Overview Most small business owners are not failing at marketing because they lack effort. They are failing because they lack a foundation. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch breaks down the second step in his seven-part framework for small business marketing success: diagnosing and solving […]

    7 Steps to Small Business Marketing Success – Episode 2 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Most small business owners are not failing at marketing because they lack effort. They are failing because they lack a foundation. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch breaks down the second step in his seven-part framework for small business marketing success: diagnosing and solving the “random acts of marketing” problem that keeps businesses busy but stuck.

    John walks through the three core elements of a Strategy First approach: defining your ideal client, identifying your true differentiator, and crafting a clear core message. He then ties it all together with the Marketing Hourglass, Duct Tape Marketing’s model for the full customer journey. This episode is built for small business owners, consultants, and marketers who feel like they are doing everything but seeing none of it add up.

    Whether you are chasing every new tactic, working with vendors who all have different plans, or generating leads that never convert, this episode gives you a practical framework to stop guessing and start building a marketing system that works.

    Key Takeaways

    • Random acts of marketing are not a budget or effort problem. They are a foundation problem rooted in the absence of a clear strategy.
    • Strategy must come before tactics. Every tactic should connect back to a central plan the business actually owns.
    • An ideal client profile is not just demographics. It is defined by the specific problem you are uniquely suited to solve, the attitude of the client, and the profitability of the relationship.
    • Niching down is less about picking an industry and more about owning the problem you solve better than anyone else.
    • Differentiators like “quality,” “service,” and “experience” are not differentiators. They are claims anyone can make. Real differentiation lives in the voice of your actual customers.
    • Customer reviews, Reddit threads, and organic feedback are underused goldmines for discovering how customers actually describe the problem you solve.
    • A core message is one sentence: customer language, clear, different, and credible. It is not a tagline and it is not a list of services.
    • The Marketing Hourglass maps seven customer behaviors: know, like, trust, try, buy, repeat, and refer. All seven require intentional activation.
    • Post-purchase experience matters as much as acquisition. Turning customers into advocates is a planned marketing activity, not an accident.
    • The companion workbook for this series is available at dtm.world/sevensteps and is designed to turn this framework into action.

    Great Moments

    [00:01] Introduction to the seven-step series and what to expect from Episode 2

    [02:23] Reframing random acts of marketing as a systems problem, not a character flaw

    [03:10] The Strategy First philosophy and why it has anchored 30+ years of work

    [04:00] Breaking down the ideal client profile: beyond demographics to the problem you solve

    [06:58] How to find your real differentiator in the voice of the customer

    [08:00] What a core message actually is (and what it is not)

    [09:21] Introducing the Marketing Hourglass and the seven buyer behaviors

    [11:00] Your homework: define your ideal client, the problem you solve, and your core message

    Memorable Quotes

    “Strategy needs to come before tactics. That’s really been the basis of my body of work.”

    “We’re doing a lot of things, but it’s not adding up. Every vendor has a different plan; they’re all executing the way they want to execute rather than around a cohesive plan that the business is directing.”

    “Quality, service, experience: those aren’t differentiators. Even if it’s not true, it’s pretty easy for somebody to claim.”

    “A core message is not about here’s what we do. It says: this is who we serve, this is the problem we solve for them, and this is how we solve it.”

    “After they become a customer, what are we going to do to surprise and delight them and turn them into advocates? Those are intentional marketing activities.”

  • Why Producing More Content Is Making Some Businesses Invisible

    Why Producing More Content Is Making Some Businesses Invisible written by John Jantsch read more at Duct Tape Marketing

    An accounting firm at about $2.5 million in revenue came to me after publishing a monthly blog post for 3 years. Mostly tax updates and compliance news. Traffic was flat. Inbound inquiries were rare. They were thinking about hiring an agency to triple their output. The right move was the opposite: publish less, go deeper, […]

    7 Steps to Small Business Marketing Success – Episode 2 written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode

    john jantsch (1)Overview

    Most small business owners are not failing at marketing because they lack effort. They are failing because they lack a foundation. In this solo episode of the Duct Tape Marketing Podcast, John Jantsch breaks down the second step in his seven-part framework for small business marketing success: diagnosing and solving the “random acts of marketing” problem that keeps businesses busy but stuck.

    John walks through the three core elements of a Strategy First approach: defining your ideal client, identifying your true differentiator, and crafting a clear core message. He then ties it all together with the Marketing Hourglass, Duct Tape Marketing’s model for the full customer journey. This episode is built for small business owners, consultants, and marketers who feel like they are doing everything but seeing none of it add up.

    Whether you are chasing every new tactic, working with vendors who all have different plans, or generating leads that never convert, this episode gives you a practical framework to stop guessing and start building a marketing system that works.

    Key Takeaways

    • Random acts of marketing are not a budget or effort problem. They are a foundation problem rooted in the absence of a clear strategy.
    • Strategy must come before tactics. Every tactic should connect back to a central plan the business actually owns.
    • An ideal client profile is not just demographics. It is defined by the specific problem you are uniquely suited to solve, the attitude of the client, and the profitability of the relationship.
    • Niching down is less about picking an industry and more about owning the problem you solve better than anyone else.
    • Differentiators like “quality,” “service,” and “experience” are not differentiators. They are claims anyone can make. Real differentiation lives in the voice of your actual customers.
    • Customer reviews, Reddit threads, and organic feedback are underused goldmines for discovering how customers actually describe the problem you solve.
    • A core message is one sentence: customer language, clear, different, and credible. It is not a tagline and it is not a list of services.
    • The Marketing Hourglass maps seven customer behaviors: know, like, trust, try, buy, repeat, and refer. All seven require intentional activation.
    • Post-purchase experience matters as much as acquisition. Turning customers into advocates is a planned marketing activity, not an accident.
    • The companion workbook for this series is available at dtm.world/sevensteps and is designed to turn this framework into action.

    Great Moments

    [00:01] Introduction to the seven-step series and what to expect from Episode 2

    [02:23] Reframing random acts of marketing as a systems problem, not a character flaw

    [03:10] The Strategy First philosophy and why it has anchored 30+ years of work

    [04:00] Breaking down the ideal client profile: beyond demographics to the problem you solve

    [06:58] How to find your real differentiator in the voice of the customer

    [08:00] What a core message actually is (and what it is not)

    [09:21] Introducing the Marketing Hourglass and the seven buyer behaviors

    [11:00] Your homework: define your ideal client, the problem you solve, and your core message

    Memorable Quotes

    “Strategy needs to come before tactics. That’s really been the basis of my body of work.”

    “We’re doing a lot of things, but it’s not adding up. Every vendor has a different plan; they’re all executing the way they want to execute rather than around a cohesive plan that the business is directing.”

    “Quality, service, experience: those aren’t differentiators. Even if it’s not true, it’s pretty easy for somebody to claim.”

    “A core message is not about here’s what we do. It says: this is who we serve, this is the problem we solve for them, and this is how we solve it.”

    “After they become a customer, what are we going to do to surprise and delight them and turn them into advocates? Those are intentional marketing activities.”

  • The New Kind of Invisible: AI Can’t Find Your Business

    The New Kind of Invisible: AI Can’t Find Your Business written by John Jantsch read more at Duct Tape Marketing

    Try this right now. Open ChatGPT, Perplexity, or Claude. Type three questions your best customer would ask before hiring someone like you. Does your business show up? I’ve run this test with dozens of small business owners in the last year. Most of them disappear completely. Some show up but get described in ways that […]

    Why Some Entrepreneurs Keep Growing While Others Stall written by John Jantsch read more at Duct Tape Marketing

    Catch the Full Episode:

    Overview

    Most business owners are not failing because they lack ambition. They are failing because the daily practices that drive performance quietly erode under pressure, and nobody notices until the stall is already underway. In this episode of the Duct Tape Marketing Podcast, John Jantsch sits down with Jon Gordon, bestselling author of The Energy Bus and his latest release, The Power of Positive Habits, to talk about the micro-practices that separate leaders who keep growing from those who plateau.

    Gordon has spent two decades working with organizations including the LA Dodgers, Miami Heat, Clemson football, Southwest Airlines, and Dell. His work is grounded in a simple premise: habits are not just personal development tools. They are leadership infrastructure. Without them, you cannot show up consistently for your team, your clients, or your business.

    This episode is for entrepreneurs and small business owners who feel like they are already working as hard as they can and still losing ground. Gordon walks through specific, actionable habits around mindset, leadership, health, and relationships, and explains why simplicity and practicality are the only things that make habits stick long-term.

    Guest Bio

    Jon Gordon is a bestselling author of more than 30 books, including The Energy Bus, which has sold over 4 million copies worldwide. He is a sought-after keynote speaker and consultant whose clients include professional sports franchises, Fortune 500 companies, and leadership teams across industries. His work focuses on how positive habits, energy, and mindset drive individual and organizational performance. His latest book, The Power of Positive Habits, compiles 93 proven practices into a practical framework leaders can start using immediately.

    Key Takeaways

    • Habits are not just personal development. They are leadership tools. If you are not showing up with the right energy and mindset, your team cannot perform at their best.
    • The thank you walk, taking a morning walk while practicing gratitude, floods the brain with positive emotions that build resilience over time. It is one of the highest-leverage single habits in the book.
    • Connect before you correct. Building genuine relationships with your team is not a soft skill. It is the prerequisite to feedback that actually lands and performance that actually improves.
    • Do not try to build 93 habits at once. Start with one. Master it. Then add a second. The compounding effect of three solid habits will outpace the chaos of chasing all of them simultaneously.
    • Good habits are the first thing to go during stressful times, but they are exactly what you need most when things get hard. Your habits are your foundation, not a reward for when things calm down.
    • Positive thinking is not about ignoring reality. It is about maintaining the belief and optimism necessary to navigate challenges and find a path forward. Pessimists do not build businesses.
    • Most plateaus are caused by a leadership gap or an unresolved wound that is quietly constraining growth. Identifying and working through it is how leaders move to the next level.
    • Mastering the morning, reading, thinking, and doing something positive before the day begins, creates a success anchor. You start the day already winning, which makes you more resilient when the punches come.
    • Principles inform, practices transform. Knowing what you should do is not enough. The habits you actually put into practice are the only thing that changes your life.
    • Jon Gordon was not naturally positive. His habits are the result of deliberate, consistent work over 20 years, not personality. That means these habits are available to anyone willing to practice them.

    Great Moments (Timestamps)

    [00:01] — The owners losing ground without knowing it, and why habits are the hidden culprit

    [01:17] — Why Jon wrote this book for leaders specifically, and what makes it different from other habit books

    [02:18] — The comparison to Atomic Habits: what ChatGPT said, and why it is worth hearing

    [03:26] — The thank you walk explained, and the research behind why gratitude in the morning changes your brain chemistry

    [04:43] — How these habits apply to small business owners and entrepreneurs, not just corporate teams

    [06:42] — The one thing that makes habits stick long-term, and why complexity is the enemy

    [09:07] — What happens when someone tries to do all 93 habits, and what Jon recommends instead

    [12:23] — The honest answer to “can you be positive and still face hard realities?” Jon’s response is worth the whole episode

    [14:22] — Why plateaus happen, what is really holding people back, and how to move through it

    [17:16] — Jon’s personal story: how a failing marriage and a naturally negative mindset led him to build the habits he now teaches

    Memorable Quotes

    “Principles inform, practices transform. It’s going to be the practices that transform you.” — Jon Gordon

    “Being positive doesn’t mean you ignore reality. It means you maintain optimism, belief, and faith in order to create a better reality.” — Jon Gordon

    “If you grow your capacity for leadership, you will become greater than your problems.” — Jon Gordon

    “Good habits go out the window during stressful times, and they actually need to be our foundation during those stressful times so we stay strong in the storm.” — Jon Gordon

    “I’m not naturally positive. And so I have all these positive mindset tips in the book because thinking is a habit.” — Jon Gordon